Student Password Policy

Based on CSU security best practices, the campus password expiration guideline requires that all students change their campus supplied credential password annually.

Note:  Your CSUF Portal and Student Email Passwords are the same.

Changing Your Password

  1. Login to your Portal
  2. In the upper right corner click on your Profile icon
  3. Click on Account Settings
  4. Under Student Account Setting s click on + next to Change Portal Password
  5. Type in your current, new and confirm new passwords
  6. Click on Update
  7. Update your password for the campus WiFi on your devices.

 

Changing Your Security Questions

Setting up security questions will allow you to use the self-service password reset option if you forget your password.

  1. Login to your Portal
  2. In the upper right corner click on your Profile icon
  3. Click on Account Settings
  4. Under Student Account Setting s click on + next to Password Reset Security Questions
  5. Select  3 different questions and provide answers. Note: the word/pharse you use for your answer is not case sensitive
  6. Click on Update

Keys representing password

Password Requirements

  • Between 12-20 characters
  • Contain at least 3 of the following criteria:
    • Uppercase letters
    • Lowercase letters
    • Numbers
    • Special Characters

These are the allowed characters:

! @ $ % & * ( ) , . - _ +

  • No part of your name can be used
  • You cannot use your last 24 campus passwords

 

Update Password On Mobile Devices

After you have changed your campus password, you will need to update your smartphone/tablet/laptop with the new password for the campus WiFi network

Select " Step-By-Step Setup Guides" on the Wireless Help Tutorials page, then select the device you have:

Wireless Help TutorialsOpens in new window

Update Password On iFullerton

After you have changed your campus password, you will need to update your smartphone/tablet with the new password for the iFullerton App

Apple Devices
  1. Tap More tab at the bottom
  2. Tap Log Out button
  3. Sign in with username and password                      
Android Devices
  1. Tap the grey Info (i) button toward the bottom of the Home Menu
  2. Tap Log Off button
  3. Sign in with username and password

Forgot Your Password

Reset Your PasswordOpens in new window

Unable to reset your password because you forgot your security questions?

You can:

  • Call the Student IT Help Desk at (657) 278-8888
  • Walk-in: Student Genius Center, Pollak Library North - 1st Floor

You will be required to verify ID:
(Driver's License, State ID, or Passport)

via Zoom (for phone support)
or
in-person (for walk-in support).

Passwords will not be reset over email or chat